Committee for Public Counsel Services

  • Payment Analyst I

    Job Locations US-MA-Boston
    # of Openings
    Posted Date
    Regular Full-Time
    Post End Date
    $34,000.00 - $44,000.00; commensurate with experience
  • Overview


    CPCS is committed to protecting the fundamental constitutional and human rights of its clients by providing zealous advocacy, community-oriented defense, and excellent representation.  We are dedicated to building a strong professional relationship with each of our clients, to understanding their diverse circumstances, and to meeting their needs.  In striving always to achieve those goals, CPCS embraces diversity and inclusion as core values and is steadfast in our commitment to:  (1) ensuring that CPCS staff members represent a broad range of human difference and experience; (2) providing a work climate that is respectful and that supports success; and (3) promoting the dignity and well-being of all staff members. CPCS's leadership is responsible for ensuring excellence, diversity, and inclusion. Our ability to achieve these goals depends on the efforts of all of us.




    The Committee for Public Counsel Services (CPCS) is the state agency in Massachusetts responsible for providing legal services to indigent persons in criminal and civil matters in which the law requires the appointment of counsel for any person who cannot afford to retain counsel. The agency provides representation in criminal, delinquency, youth offender, child welfare, mental health, sexually dangerous person and sex offender registry cases, as well as appeals and post-conviction cases related to those matters.


    CPCS is an equal opportunity employer.




    The Payment Analyst I supports the Finance Department with responsibilities including timely review, reconciliation and payment support of agency obligations. The Payment Analyst I follows Commonwealth and CPCS fiscal policies and procedures to support the agency, vendors and private attorneys. The Payment Analyst I is expected to effectively communicate with all levels of the organization, external relationships and oversight agencies in this role.




    An Associate’s degree or equivalent training in Business Administration, Accounting or Finance or similar field;  three (3) years of experience in accounting; or an equivalent combination of relevant education, training, and experience. Expertise with Office 2007+ with a strong emphasis on Excel, Access and Outlook also is required.




    This person will possess personal and professional integrity, strong communication skills, and strong analytical and decision-making skills.


    The individual must possess strong leadership and managerial skills, strong interpersonal skills, high energy level and a positive outlook.


    This person must believe in strong customer service and always act with professionalism and responsiveness.


    The individual who will succeed in this role can best be described as: 

    • motivated; you thrive in feeling accomplished without gloating or getting an ego;
    • a stickler for accuracy; your attention to detail is critical for success and the success of the agency mission;
    • a believer in customer service; you understand that even difficult conversations should end with a smile and/or pleasantries and that responsiveness is a key component of great customer service;
    • consistent across many communication mediums; whether it be over the phone, text or email…you provide superior support for whomever needs it;
    • a tech enthusiast; you recognize that technology can improve process and love to learn how technology can improve existing processes;
    • a team player; not matter your peers’ education or experience, you treat them as your equal;
    • patient; you welcome differences and you understand that sometimes you are limited in what you can improve upon or change but you continue to look for opportunities to improve existing processes;
    • a believer; that our clients and staff are why we come to work every day and that nearly anything can be accomplished with dedication, patience and hard work;



    • Experience with the state accounting system (MMARS) including reconciling accounts and managing accounts payable or similar accounting systems.
    • Knowledge and understanding of state finance law as well as payment and procurement regulations.
    • Good communication skills.
    • Ability to work independently and in a group.


    EEO Statement

    The Committee for Public Counsel Services (CPCS) is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation as required by Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and other applicable federal and state statutes and organizational policies.  Applicants who have questions about equal employment opportunity or who need reasonable accommodations can contact the Director of Human Resources Management, Lisa Bacon, at



    • Support the processing of payments for all agency goods and services which includes supporting the attorney and court cost vendor payment process as needed; direct process of payments is generally limited in scope in this role and exposure to more complex bill processing is considered a growth opportunity.
    • Process copy shop bills, public notices, enter CLE payments, process vouchers < $50, service of summons bills, as well as transcriber bills. Additional support may include supporting traditional agency bills as needed.
    • Coordinate with department/agency staff to share information on vendors and payments.
    • Interact with other agency units to obtain required information in order to process transactions.
    • Give input to accounts payable policies and procedures.
    • Work closely with other members of the Finance team to resolve purchase order, contract, invoice, or payment discrepancies and documentation.
    • Assist the Accounts Payable Director or Accounting Director with routine accounts payable activities as needed and/or other duties as assigned.
    • Provide customer support to V-Bill and E-bill system users as needed.
    • Research and resolve billing issues as they arise to ensure the best fiscal practice and customer service.
    • Support ongoing department initiatives which include moving paperless where possible, cross training/cross pollination, standardized/routine reporting and performance management.
    • Provide excellent customer service internally and externally.


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